❓ Frequently Asked Questions
1. What is the standard shipping and delivery time?
Once the order and payment are confirmed, we typically process and ship the equipment within 7 working days.
2. What product guarantees and protection do you offer?
Our products are covered by trade assurance protocols, ensuring quality obligations are met and shipments are made on time to protect your investment.
3. Which international certifications do these units hold?
The workstations are fully certified with CE, ISO, and RoHS standards, meeting stringent medical equipment requirements for global use.
4. Is it possible to customize the equipment with a company logo?
Yes, we provide OEM services for most models. Please consult with our technical team regarding specific placement and design requirements.
5. What kind of after-sales and technical support is available?
We provide comprehensive technical support, customer service, and remote troubleshooting. Our team is available to assist with any operational or maintenance inquiries.
6. Can this workstation be used for pediatric or neonatal patients?
Yes, with a tidal volume range starting from 10ml, the CWM-303 is suitable for neonatal patients weighing as little as 2.5kg.
Barclay Medical
