❓ Frequently Asked Questions
Are you a factory or a trading company?
We are a professional factory specializing in the production of dental chairs, dental intraoral cameras, and dental air compressors, all of which are CE certified.
What is the typical lead time for an order?
Production time usually ranges from two weeks to one month, depending on the quantity ordered. Specific timelines can be confirmed based on your requirements.
How long is the warranty and what does it cover?
The dental unit chair comes with a full one-year manufacturer warranty starting from the date of delivery. It covers manufacturing defects but excludes issues caused by neglect or improper handling.
Do you provide after-sales service and spare parts?
Yes, we offer online technical support and guarantee the availability of spare parts. For container orders, we provide complimentary spare parts to ensure continuous operation.
Are your products certified for international markets?
Yes, our equipment is CE and ISO certified, meeting the high standards required for use in dental clinics and hospitals worldwide.
Where is your production facility located?
Our manufacturing facility is located in Foshan City, Guangdong Province, China, a major hub for high-quality dental equipment production.
Barclay Medical
