❓ Frequently Asked Questions
1. Are you a factory or a trading company?
We are a professional factory producing dental chairs, dental intraoral cameras, and dental air compressors with full CE certification.
2. What is the typical production lead time?
Standard production time ranges from two weeks to one month depending on the order quantity. For urgent needs, please contact our representatives.
3. How long is the warranty and what does it cover?
The dental unit chair carries a full one-year manufacturer warranty starting from the date of delivery. It covers manufacturing defects but excludes issues due to neglect or improper maintenance.
4. How do you handle after-sales service and technical support?
We provide online support for technical questions via chat or email. For container orders, we provide free spare parts and guarantee long-term availability of spare parts for all units.
5. Can this dental chair be used for both adults and children?
Yes, this multifunctional luxury dental chair is designed for both adult and pediatric applications in dental clinics and hospitals.
6. What certifications do your products hold?
Our dental equipment is fully certified with CE and other relevant international standards to ensure safety and quality in professional environments.
Barclay Medical
