❓ Frequently Asked Questions
Q How competitive is the pricing for this equipment?
With over 20 years of industry experience, our prices remain highly competitive within the same quality bracket. We focus on providing top-tier medical products at factory-direct rates.
Q Why are there different price levels for similar-looking models?
While external designs may look similar, the internal components, material quality, and radiation control standards vary. Higher-priced units utilize superior focus technology and stricter quality control protocols.
Q What is the typical delivery timeframe?
Standard production orders are typically confirmed and shipped within 15 days. For sample orders or urgent needs, please contact us to check current stock availability.
Q What kind of quality assurance and warranty is provided?
We offer a comprehensive one-year warranty starting from the date of shipment. We provide free spare parts for minor repairs and complete unit replacement for any serious quality issues.
Q What payment methods do you accept?
We support multiple payment options for global clients, including T/T, Credit Card, L/C, Western Union, PayPal, and MoneyGram.
Q Does the machine support digital sensor systems?
Yes, our dental X-ray units are designed to be fully compatible with major dental digital imaging systems and digital sensors available on the market.