? Frequently Asked Questions
Q1: How competitive are the prices for this medical equipment?
Our prices are highly competitive within the same quality level, backed by over 20 years of experience in the field. We prioritize providing top-quality products at sustainable prices globally.
Q2: Why do prices vary between suppliers for similar-looking models?
Price differences often stem from the quality of internal materials and the rigor of quality control. While models may look identical, products using superior components and stricter manufacturing standards ensure better safety and longevity.
Q3: What is the standard delivery time for an order?
Standard production and delivery take approximately 15 days after order confirmation. For small or sample orders, we may have stock available for immediate shipment.
Q4: What kind of quality assurance and warranty is provided?
We offer a one-year warranty starting from the date of shipment. We provide free spare parts for minor repairs and complete replacements for serious technical issues.
Q5: Which payment methods are accepted?
We accept a wide range of payment terms including T/T, Credit Card, L/C, Western Union, PayPal, and MoneyGram for your convenience.
Q6: Is the installation of the wall-mounted unit complex?
The system is designed for ergonomic efficiency and easy installation. The soft positioner arm is pre-balanced to ensure smooth movement once mounted at your desired height.