Are you a factory or a trading company?
We are a specialized factory focused on dental equipment including dental chairs, intraoral cameras, and air compressors, all of which carry CE certification.
What materials are available for the stool upholstery?
We offer three types of materials to suit different requirements: standard PU, eco-friendly environmental leather, and premium imported leather.
What is the typical lead time for production?
Normally, production takes between two weeks to one month depending on the order quantity. Our representatives provide specific timelines based on your order details.
What does the warranty cover?
The product carries a full one-year manufacturer warranty from the date of delivery. This covers manufacturing defects but excludes damage from neglect or improper handling.
How is after-sales service and spare parts handled?
We provide online technical support and guarantee the continued supply of spare parts even after the warranty period. Free spare parts are often included with container orders.
Is the stool height adjustable for different dental procedures?
Yes, it features a 140mm gas lift mechanism allowing height adjustment from 465mm up to 595mm, making it suitable for both adult and child patients.