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Frequently Asked Questions
What are your typical delivery times?
For samples, it usually takes 7-15 days. For mass production, the lead time is between 20-40 days depending on the order quantity.
Is there a discount for bulk purchases?
Yes, we provide special discounts for bulk orders. Traders are welcome to get in touch for further details and options.
How can I track the progress of my order?
We inspect and test all merchandise for damage or missing parts before shipping. Detailed inspection pictures will be sent to you for confirmation prior to delivery.
Are the gas lifts safe and certified?
Yes, our saddle stools use BIFMA Standard Class 3 gas springs, ensuring high safety and durability for medical and office environments.
What is the loading capacity of this product?
The chair is designed for high efficiency; for shipping, a 40'HQ container can accommodate approximately 820 pieces.
Can I request a custom color or material?
Absolutely. As a manufacturer, we accept OEM requests and offer various color swatches in PU or leather to match your specific requirements.