Frequently Asked Questions
Do you have a Minimum Order Quantity (MOQ)?
For the first order, we do not require an MOQ. For subsequent orders, the MOQ is 20 units. You are welcome to mix different models in one container.
Can I request a sample and how long will it take?
Yes, we can prepare a sample for you within 5 days. The sample cost and air freight will be refunded once we receive a 40HQ container order from you.
Do you support customized colors and logos?
Absolutely. We can change the colors according to your requirements and add your specific logo or marks to the chairs.
What are your standard payment terms?
We primarily accept TT (Telegraphic Transfer) payments or LC (Letter of Credit) at sight.
What is the typical delivery lead time?
It generally takes approximately 25-30 days to complete the full production cycle for your order.
What kind of warranty do you provide?
As a factory focused on quality, we provide a 2 to 5-year warranty on our products to ensure customer satisfaction.