Frequently Asked Questions
How can I purchase these dental units?
You can place an order through our professional platform or contact our sales team. We will confirm details regarding configuration and shipping to guide you through the entire process.
What payment methods are accepted?
We accept various payment modes including T/T Bank Transfer, Online Trade Assurance, Western Union, Money Gram, and L/C.
What is the estimated delivery time?
Lead times are generally within 1 week for stocked items. Shipping depends on your location; we offer express, air, and sea freight options, including door-to-door service in many regions.
What does your after-sales service include?
We provide a minimum of one-year warranty (excluding consumables). Our engineers provide lifetime technical support, and spare parts are available at cost price after the warranty period.
How are transactions secured?
Our medical group is a fully certified professional entity. All transactions are 100% guaranteed via verified payment gateways to ensure a safe purchasing experience.
Is technical installation support available?
Yes, we provide detailed installation manuals and video guidance. Our technical team is available remotely to assist your local engineers during the setup process.